DJI Care Pro offers an exclusive 2-year service for high-end DJI imaging equipment, providing comprehensive services such as technical assistance, repair, and maintenance by DJI technical experts. This service can be bound to a brand new and un-activated product or a handheld device activated within the last 30 days. To ensure smooth service, both DJI Care Pro and the corresponding product must be purchased from the same country or region.
With DJI Care Pro, you can enjoy unlimited free repairs for up to £5,999 within 2 years, covering water damage, drop damage, and other accidents. Additionally, the service includes two factory maintenance services with part testing, firmware updates, and fragile-part replacements. You can access repair services at any DJI authorized repair center globally, and when DJI Care Pro expires, you can turn your remaining coverage limit into a discount for purchasing DJI Care Pro+ or extending your warranty. DJI also covers shipping costs for product repairs and offers exclusive technical service channels, including online chat and call support.
Trustpilot Score | 31,283 Reviews